All Episodes
Displaying 1 - 23 of 23 in total
BONUS LISTEN: The Building Leaders Audiobook
Howdy, restorers! We've got a bonus listen here for you this week...Get your copy of the Building Leaders e-book by the KnowHow Team at buildingleadersbook.com or chec...
Becoming a Leader with Julie Johnson
In this episode of the Restoration Playbook Podcast, Travis interviews Julie Johnson, former owner of Alpha Omega Disaster Restoration. To Julie, leadership is less ab...
Practical Advice for Building Leaders with Mark Springer
In this episode of the Restoration Playbook Podcast, Travis interviews Mark Springer, founder of ORDIS Advisors and former CEO of Dayspring Restoration. Mark shares hi...
How to Build Leaders with Ben Looper
In the first episode of season three of the Restoration Playbook Podcast Leighton Healey passes the mic to Travis Martin, VP of Product and Marketing at KnowHow, to in...
How Managing Stress Delivers Sustainable Results with Tony Scott
In the final episode of season two of the Restoration Playbook Podcast Leighton Healey sits down with Tony Scott, forty-year industry veteran and CEO of Pro-Claim Grou...
How to Improve Customer Experience with Technology
In this episode of the Restoration Playbook Podcast Leighton Healey welcomes Keegan Trudgen, multi-location owner at PuroClean Disaster Services, to discuss how techno...
How Empowered Employees Drive Operational Excellence
In this episode of the Restoration Playbook Podcast, host Leighton Healey chats with Lory Perizzolo, COO at RCCN DKI, about mastering operations and building an empowe...
How to Equip Today's Workforce with Critical Knowledge featuring Steve Glozik
In this episode of the Restoration Playbook Podcast, Leighton Healey interviews Steve Glozik, President of FP Property Restoration. Glozik shares how FP adapted its tr...
How Purpose-Driven Work Strengthens Employee Retention with Holly Murry
In this episode of the Restoration Playbook Podcast Leighton Healey interviews Holly Murry, who shares insights into her 28-year journey at FRSTeam, emphasizing the im...
How to Build a Team That Builds Your Business
Join Leighton Healey as he sits down with Caleb Brunz, Head Coach, President, and Owner of Paul Davis Restoration of Greater St. Paul and Minneapolis, in the first epi...
How to Help Your Restorers Become Communication Athletes
In the final episode of our three-part Winning With Workers conversation, we discuss two more principles that restoration leaders are using to attract and retain top t...
How Restoration 1 East Baton Rouge is Building a Workforce that Cares
Growing restoration companies report on top-line numbers, but those numbers comprise of thousands of small stories and interactions between staff and customers after a...
How Restoration Leaders are Attracting and Retaining Talent
How do restoration companies attract and retain young workers? This question is the #1 issue keeping leaders up at night, so we got to work answering it.In this episod...
How CORE by KHI Restoration Keeps Their Team in Sync
In an industry as demanding as restoration, keeping your team in sync is crucial. But how do you do it? Join us as we talk to Spencer Hicks from CORE by KHI Restoratio...
How Restoration Leaders Are Winning With Workers
How do restoration companies attract and retain young workers? This question is the #1 issue keeping leaders up at night, so we got to work answering it.In this episod...
How BluSky Trains Restorers for Tomorrow's Challenges and Opportunities
In this episode we were joined by Chuck Lane, Vice President of Learning and Development at BluSky Restoration Contractors, and delve into the transformative power of ...
How Royal Plus Prepares for Hurricane Season
In this episode, we had the pleasure of talking with Mike Allred, Director of CAT at Royal Plus and a seasoned veteran in the disaster restoration industry, particular...
How Seaside Restoration Delivers Five-Star Experiences
In this episode of the Restoration Playbook Podcast, we hear from Bess Leiti, the owner of Seaside Restoration, about the company's unwavering commitment to providing ...
How Disaster Response Idaho is Leading with Empathy in a Hard Industry
In this episode of the podcast, we talk with Mike Mooney from Disaster Response Idaho about the importance of building team camaraderie and creating a company culture ...
How ATI Restoration Drives Growth While Staying Focused on Family
As ATI Restoration has scaled to dozens of locations and 1000s of employees, they've retained their family emphasis by continuing to prioritize the well-being and grow...
How Guarantee Restoration Builds Employee Loyalty Through Community Service
In this episode of The Restoration Playbook Podcast by KnowHow, host Paul Silliman sits down with Shawn Folks and Marcie Richardson discuss how Guarantee Restoration b...
How Mitigation Mondays Keep Graystone Restoration Employees Sharp
Paul's Step-by-step Day 1 Water Mitigation Guide: http://tryknowhow.com/podcast1How do you ensure your technicians are constantly levelling up their skillset in such a...
How Thomasville Restoration Builds Team Culture By Building a Killer Brand
Paul's Step-by-Step Water Mitigation Day 1 Process ➡️ https://tryknowhow.com/podcast1There are many ways to build employee loyalty, but one road that’s less traveled i...